Informativa sui rimborsi

1. Eligibility for Returns: We accept returns for items that are:

  • In their original condition, with tags and packaging intact.
  • Returned within 7vdays from the date of purchase.
  • Not marked as final sale or non-returnable.

2. How to Initiate a Return: To start a return, please follow these steps:

  1. Contact our Customer Service team at shuklavishal848@gmail.com or call [7905864579,8368830799] to request a Return Merchandise Authorization (RMA) number.
  2. Provide your order number and reason for return.
  3. Once you receive your RMA number, package the item securely, including the original receipt and the RMA number inside the package.

3. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect or defective items).
  • We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item. We cannot guarantee that we will receive your returned item.

4. Refunds and Exchanges:

  • Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
  • Exchanges are subject to availability. If you wish to exchange an item, please contact our Customer Service team for assistance.

5. Non-Returnable Items: The following items are not eligible for return:

  • Gift cards
  • Personalized or custom-made items
  • Opened or used items (unless defective)
  • Sale or clearance items

6. Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately at shuklavishal848@gmail.com or call [7905864579,8368830799]. We will provide instructions for returning the item and offer a replacement or refund.

7. Contact Us: For any questions or concerns regarding our return policy, please reach out to our Customer Service team at:

  • Email: shuklavishal848@gmail.com
  • Phone: [7905864579,8368830799]
  • Mailing Address: [71/6A Rama road Moti Nagar New Delhi-110015]

Thank you for shopping with us!

[NEW ARRIVALS (FASHION MYST)]