Informativa sulle spedizioni

1. Shipping Timelines:

  • Processing Time: Orders are processed within 2-3 business days. During peak seasons or promotions, processing times may be slightly longer.
  • Domestic Shipping:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Overnight Shipping: 1 business day
  • International Shipping:
    • Standard International: 7-14 business days (varies by destination)
    • Expedited International: 3-7 business days (varies by destination)

2. Shipping Costs:

  • Shipping costs are calculated based on the weight, dimensions, and destination of the package. The cost will be displayed at checkout before you confirm your order.
  • We offer free standard shipping on Prepaid orders (domestic only).

3. Order Tracking:

  • Once your order has shipped, you will receive an email with a tracking number and a link to track your package.
  • You can also track your order status by logging into your account on our website.

4. Product Return Process:

Physical Products:

  • Eligibility for Returns: Items must be returned in their original condition, with tags and packaging intact, within 7 days of receipt.
  • Initiating a Return:
    1. Contact our Customer Service team at shuklavishal848@gmail.com or call [7905864579 , 8368830799] to request a Return Merchandise Authorization (RMA) number.
    2. Provide your order number and reason for return.
    3. Once you receive your RMA number, package the item securely with the original receipt and the RMA number included.
  • Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to an error on our part.
  • Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.

Digital Products:

  • Eligibility for Returns: Digital products, such as software or downloadable content, are non-returnable and non-refundable once the download or access has been initiated.
  • Defective Digital Products: If you experience issues with a digital product, please contact us at shuklavishal848@gmail.com within 7 days of purchase. We will provide assistance and, if necessary, offer a replacement or alternative solution.

5. Addressing Shipping Issues:

  • Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately. We will work with the shipping carrier to resolve the issue and provide a replacement or refund if necessary.
  • Damaged Packages: If your package arrives damaged, please contact us within 24 hours of receipt with photos and parcel opening video of the damage. We will assist in filing a claim with the carrier and provide a replacement or refund.

6. Contact Us: For any questions or concerns regarding shipping, please reach out to our Customer Service team:

  • Email: shuklavishal848@gmail.com
  • Phone: [7905864579,8368830799]
  • Mailing Address: [71/6A,Rama road ,Moti Nagar , New Delhi-110015]

Thank you for choosing [FASHION MYST]. We appreciate your business and are here to ensure you have a great shopping experience!

[NEW ARRIVASLS (Fashion Myst)]